Returns Policy

Bigga Buys offer returns for most items within 30 days of receipt of shipment. Contact us to receive a return authorization. Most items sold on Bigga Buys follow our general returns policies, but some products have different policies or requirements associated with them.

Requirements for a Full Refund

  • Items must be in new condition
  • Items must be returned with all original packaging and accessories
  • Media items (for example, movies, music, video games, and software) must be unopened and still in their plastic wrap
  • Musical instruments, televisions, and consumer electronics must have a UPC or serial number.

Items valued at over $75 must be returned  with a trackable shipping service. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.

Note: If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to help you with the return process

Items bought by accident or just not wanted any more will have a 20% restocking fee deducted from the refund. Please allow for a week before for refund to be processed.